PuenteConnect helps you handle Spanish-speaking customers without hiring bilingual staff.We answer Spanish calls and messages on your behalf, then send you clear English summaries so you can take action.
Simple. Affordable. Scalable.

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CONNECT YOUR BUSINESS

We set you up in minutes. You forward Spanish calls to us or We provide a dedicated phone number We connect chat channels (SMS, WhatsApp, website chat)
✅ No new hardware✅ No software to learn✅ No long-term contracts

WE HANDLE SPANISH CALLS & CHAT

Real humans. Professional service.
We answer calls in natural Spanish
We respond to Spanish messages in real time
We follow your business scripts and instructions
We collect customer details or book appointments (if approved)
❌ No bots
❌ No auto-translation
❌ No call centers
Your customers feel heard and respected.

YOU GET CLEAR ENGLISH SUMMARIES

You stay in control. After every interaction, we send you:
• Customer name & contact info
• Reason for the call or message
• Appointment details (if any)
• Urgency level
• Notes or next stepsDelivered by:
☑ Email
☑ Text
☑ Or both

WHAT TYPES OF REQUESTS WE HANDLE

✔ New customer inquiries
✔ Appointment scheduling
✔ Service questions
✔ Price requests (if approved)
✔ Messages and callbacks
✔ After-hours message taking (Premium)

WHO THIS IS FOR

PuenteConnect is ideal for:
✔ Medical & dental clinics
✔ Home service businesses
✔Law & immigration offices
✔ Real estate & property managers
✔ Auto dealerships
If you receive Spanish calls — we help you keep those customers.

FAQ

Answers to your top questions

Get clear, straightforward answers about our Spanish call and chat support for U.S. businesses.

Do I need special equipment?

No. You simply forward your calls or messages to us. There’s no hardware or software to install, and setup is quick and easy.

Can I cancel anytime?

Yes. All plans are month-to-month with no contracts or long-term commitments. Cancel whenever you need—no questions asked.

Do you provide medical or legal advice?

No. We handle communication, appointment booking, and message delivery, but we do not offer medical or legal advice.

Can you match my business’s tone?

Yes. Our premium plans include custom scripts and training to ensure we represent your business professionally and consistently.

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by industry experts

Stop losing Spanish-speaking customers.

Professional call and chat solutions for businesses serving Spanish-speaking customers. No hiring, no contracts—just seamless communication.

We answer Spanish calls and messages, book appointments, and send you clear English summaries. Fast, reliable, and affordable support for your team.

Start free trial